NOC Support
Per Hour
Service Description
Floripi offers specialized NOC (Network Operations Center) services by the hour, integrating with your IT team to detect problems before they impact your business. NOC Solutions for IT Companies: Active infrastructure monitoring executed by specialized NOC Technicians. Ideal for technology companies, SaaS, internet providers, data centers, and companies that need to guarantee high availability without fixed costs of an internal team. What We Monitor: ✓ Computer networks and connectivity ✓ Servers, applications, and databases ✓ Latency spikes and performance degradation ✓ Resource usage (CPU, memory, disk, bandwidth) ✓ Availability of critical services ✓ Real-time alerts and incidents How We Work: We act as an extension of your team, integrating with your existing tools. You don't need to acquire new software – we work with your monitoring platforms (Zabbix, Nagios, Grafana, Datadog) and ITSM systems (ServiceNow, Jira). We provide the technical intelligence and "eyes on screen" that your infrastructure needs. Our Differentiators: ✓ Hourly service - pay only for what you use ✓ Certified and experienced NOC technicians ✓ Integration with your existing tools ✓ Proactive anomaly detection ✓ Incident reports and documentation ✓ Structured escalation for critical problems ✓ Flexible coverage (business hours or 24/7) Benefits for Your Business: • Reduce downtime and revenue loss • Avoid fixed costs of internal NOC team • Detect problems before customers complain • Focus on preventing, not just reacting • Scalability according to demand Who We Serve: IT companies, SaaS startups, internet providers, e-commerce, data centers, MSPs, digital agencies, and companies that depend on critical online infrastructure. Globalize Your Business: Our NOC services are part of Floripi's Go Global. We monitor globally distributed infrastructures, ensuring performance and availability for your customers in any region of the world. Protect your infrastructure now! Contact us or purchase the service directly.
Contact Details
+5548991472849
contact@floripi.com
R. Clemente Rovere - Centro, Florianópolis - State of Santa Catarina, Brazil
Cancellation Policy
WEBSITE PLANS (SaaS) 30-day warranty: Full refund if requested within 30 days of activation (first contract only). After 30 days: No refund. Early cancellation: recalculation at actual monthly price without discount, client pays proportional difference. No refund: When client does not provide necessary content; improper use of website; third-party fees (domain, email, etc.); default or fraud. ONE-TIME SERVICES (Video, Marketing, SEO, Captions, IT) 7-day warranty: From delivery or first payment. Refund if: not delivered, outside scope, or serious errors not corrected. After 7 days: Service considered accepted. No refund for change of mind or subjective dissatisfaction. Hourly services: Hours worked are non-refundable. Hour packages: refund only for unused hours within 7 days. ONLINE CLASSES Cancellation 24h before: Full refund or credit to reschedule. Less than 24h or absence: No refund. Class considered completed. Plan By Level: First 30 days: can cancel, classes recalculated at full individual price. After 30 days: NOT CANCELLABLE. Responsible for total payment. Forced cancellation: charge for all classes at full price. TRANSLATION 7-day warranty: Refund if not delivered, outside scope, or serious errors not corrected. Work started: Hours invested are non-refundable. Mid-project cancellation: proportional payment for completed work. No refund: After use/publication of translation; client does not provide materials; modifications beyond scope; delay in feedback. GENERAL PROVISIONS Priority: Corrections and adjustments before refund. Request: In writing, official channels, within established deadlines. Recognition: Customized digital services. Subjective dissatisfaction does not generate automatic refund after actual use. By agreeing to this policy or purchasing our services, you agree to our policies and Terms and Conditions. Please read them on our website or contact us if you need any clarification.